Privacy Policy

Effective Date: May 1, 2025

Digitalls.net (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our digital services.

By accessing or using Digitalls.net, you agree to the terms of this policy.

1. Who We Are

Digitalls.net is an online provider of digital solutions such as domain-based emails, VPN services, SSL certificates, SEO tools, backups, and other web-related services.

2. What Personal Data We Collect & Why

a) Information You Provide

We collect data you voluntarily submit during registration, purchase, or support interaction:

  • Name and email address – for account setup, communication, and support.
  • Billing address and payment info – processed securely by Stripe, PayPal, or similar gateways (we do not store full card details).
  • Support messages or contact form submissions – used only for support or service improvement.

b) Automatically Collected Data

Collected through cookies and server logs:

  • IP address, browser type, device info
  • Pages visited, time spent, referral source
  • Used for analytics, security, performance optimization, and fraud prevention.

c) Cookies and Tracking Technologies

We use cookies for:

  • Session and login management
  • User preferences
  • Analytics (via Google Analytics)
  • Embedded content (e.g., YouTube, maps)

You can control cookies in your browser settings. To opt out of analytics, use the Google Analytics Opt-Out Browser Add-on.

3. Comments and Media Uploads

If enabled:

  • Comments collect your name, email, IP, and browser user agent (for spam detection).
  • Media Uploads: Avoid including EXIF GPS data; others may download and extract it.

4. Third-Party Service Providers

We rely on trusted third parties to deliver and manage services. These may include:

  • Payment Processors: Stripe, PayPal
  • Email Platforms: Mailchimp, Zoho
  • Analytics: Google Analytics
  • Hosting/Security: Cloudflare, backup and firewall providers
  • VPN, SEO tools, SSL certificates: Provisioned through third-party networks

Each provider operates under their own privacy policies. We only share necessary data and require partners to comply with privacy standards like GDPR.

We do not sell your data.

5. How We Use Your Information

Your personal data is used to:

  • Create and manage your account
  • Process transactions
  • Deliver and maintain services
  • Provide customer support
  • Analyze site usage and improve features
  • Enforce security and detect fraud
  • Send essential communications (e.g., billing notices)

6. How Long We Keep Your Data

  • Contact form entries: 6 months
  • Analytics data: 12 months
  • Account and billing records: Up to 10 years (legal/tax compliance)
  • User accounts: Retained until you request deletion

7. Your Privacy Rights

Depending on your location (e.g., EU, UK, California), you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“Right to be forgotten”)
  • Withdraw consent or restrict processing
  • Export your data in a portable format

📧 Email us at support@digitalls.net to submit a rights request.

8. International Data Transfers

Some data may be transferred outside your jurisdiction (e.g., EU to US). We ensure:

  • Use of secure Standard Contractual Clauses (SCCs)
  • Compliance with relevant data protection laws

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If discovered, we will delete such data immediately.

10. Data Security Measures

We implement industry-standard security controls:

  • SSL encryption for all data transmissions
  • Secure hosting with firewalls and DDoS protection
  • Encrypted databases and file storage
  • Two-factor authentication (where applicable)
  • Routine updates and vulnerability scans

11. Data Breach Response

In case of a breach:

  • Affected users will be notified within 72 hours (if legally required)
  • We will document and investigate the incident
  • We will take corrective action promptly

12. Automated Decisions and Profiling

We do not use personal data for automated decision-making that significantly affects users. If such features are introduced, this policy will be updated accordingly.

13. Regulatory Compliance

We comply with:

  • GDPR (for EU users)
  • CCPA (for California residents)
  • Other applicable international data protection regulations

14. Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with a new effective date.

Your continued use of our site or services after changes constitutes your acceptance.

15. Contact Us

If you have privacy concerns, please reach out:

Digitalls.net Privacy Team
📧 Email: support@digitalls.net
🌐 Website: https://digitalls.net
🏢 Address: Dēļu iela 2, Zemgales priekšpilsēta, Rīga, LV-1004